What Our Customers Are Saying

Our customers’ satisfaction is most important to us at Rumsey Construction & Restoration. We understand that you have many options to choose from when hiring a disaster restoration company or construction contractor so we are honored when you choose Rumsey C&R. Here are what a few of our previous customers have to say about their experience with Rumsey Construction & Restoration.

If you need restoration and construction services, look nowhere else, except for Rumsey Construction. I could not be happier with the work they’ve done so far. Clifton, Ben, Cade Were outstanding representatives of Rumsey Construction. Their knowledge and professionalism were second to none. They informed me of what was happening every step of the way during the restoration process.

-Molly Parker

The team assigned to my project where absolutely amazing. Cade, Clifton, and Max were responsive, extremely professional and friendly. They answered all my questions and provided education on the process and next steps. I highly recommend this team as an example of what customer care should look like and replicate throughout your organization. Great job hiring these guys!

-Angela Milligan

In the middle of some routine plumbing work, we suddenly had a flood in our kitchen, so the plumbers called Rumsey, who arrived within the hour.

Their technicians quickly set up floor-drying devices and checked on them daily. They stayed in touch regularly and always arrived when they said they would. Will and his crew did excellent work, and our kitchen floor looks great.

-Hayes Hampton

Working with Rumsey Construction and Restoration was an absolute pleasure. Tiffany and Ben were very responsive to our requests and always took the time to understand our needs. Their work was top-notch, and they really care about their customers. We highly recommend them!

-Tina Driessen

While out of town, my wife had a catastrophe in that our hot water heater supply line ruptured. Rumsey Construction and Restoration was at our house almost immediately. Ben and Clifton are awesome! The team has done such a great job at assessing the damage, taking care of the remediation, and getting our house ready to be restored. I can't thank you enough.

-Roger Maxwell

I am 57 years old, totally disabled and have been using a wheelchair to get about since 2002. My home was built prior to my need for the wheelchair and it is not set up for someone with physical limitations. I’ve struggled for years with my activities for daily living and must have home health care workers to assist me.

I’ve had a bathroom with a standard tub/shower and it has been very challenging even with help for me to get in the shower. I recently discovered that the bathroom toilet was loose and after contacting Don Miller at Miller and Sons Plumbing to check it out, found that it had been leaking underneath and had rotted the flooring around the toilet and the bath tub.

My homeowner’s insurance company agree to cover the cost of replacing the flooring and referred me to Rumsey Construction and Restoration who looked at the damage and informed me of what would need to be done. We knew that the tub/shower, which is a one-piece insert, would have to be removed in order to replace the flooring, so we began a discussion to determine if we could make changes to make my shower more accessible so that I wouldn’t have such a struggle every day.

The staff at Rumsey Construction and Restoration was genuinely interested in creating a better environment for me and sincerely wanted to help. They spent hours researching possible options we could go with and returned to my home to review them with me and to take measurements to determine if we could make it work. Our final decision was to replace the tub/shower with a wheel chair accessible roll in shower put a new water faucet control on the wall to make it easier for me to adjust the pressure and temperature and also move the toilet and sink to give me the best possible access to the roll in shower. We also planned to install grab bars in the shower and behind the toilet for my safety and stability. The space in my hall bath is very limited, so all of the work was planned to give me the most room to maneuver my wheelchair.

The folks at Rumsey Construction and Restoration completed the work quickly. I know have a bathroom that is safer and much more accessible than before, and I am very pleased with the results. For anyone who has or knows someone with physical limitations and would like to make modifications in their home to create a safer and more independent environment, I encourage them to give Rumsey Construction and Restoration a call. They will be happy to help you.

-John S.

Words cannot cover how thankful I am for [Rumsey Construction and Restoration] coming out to my home after Hurricane Matthew. When I came back after the evacuation I called Rumsey Construction and Restoration and they met me at my house. Next to losing my husband, this was the worst thing I’ve ever experienced, nothing in my home was saved, everything was gone. Brendon and Clint knew exactly what to say and to do and took over and it made everything easier. They gave me their cell phone numbers and were always able to answer any questions I had. Then the workers who did work in my home for 2 weeks were respectful, kind, and courteous. Even my adjuster was impressed by the work Rumsey Construction and Restoration did.

Brendon and Clint were at my home while the adjuster was there, and [Rumsey Construction and Restoration] uses the same software that FEMA does and it made everything so easy. My adjuster said that in 25 years of doing of work he has never worked with such a professional company. I really cannot say how grateful I am. Some of my hand made oriental rugs were destroyed and I didn’t think they could be salvaged, but [Rumsey Construction and Restoration] took them up to Columbia and had them restored for me. Rumsey Construction and Restoration really took a bad situation and made it easier on me, especially since I’m a widow and I felt like a dog chasing my tail. But they really made it easier on me. I wish people would call me all the time and ask who to use, so I could recommend Rumsey Construction and Restoration.

-Connie K.